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Maintenance & support

Website maintenance that keeps production sites working, updated, and easier to change.

Maintenance should be more than installing updates once a month. We help with bugs, releases, WordPress and Shopify changes, integrations, performance, QA, monitoring, and the small technical problems that accumulate after launch.

What maintenance means

Keep the site stable while still making it better.

A production website changes over time. Browsers update, plugins change, integrations fail, campaigns launch, content grows, and new requirements appear. Good maintenance handles both reliability and improvement.

01

Fix what is broken

Investigate errors, layout problems, failed forms, checkout issues, broken integrations, and regressions with enough context to fix the cause instead of hiding the symptom.

02

Update without gambling on production

Review plugin, theme, dependency, PHP, framework, or app changes in a safer workflow with previews and QA before they affect customers.

03

Protect performance and search health

Watch for slow pages, Core Web Vitals regressions, crawl issues, broken metadata, accessibility problems, and other quality issues that appear as the site evolves.

04

Work through improvements continuously

Use maintenance time for the backlog too: content-system improvements, reusable components, analytics fixes, UX cleanup, automation, and technical debt reduction.

What we can support

Common maintenance work in plain language.

The exact mix depends on the platform and the current state of the site.

Fix production bugs, regressions, broken layouts, and failed integrationsUpdate WordPress plugins, themes, dependencies, and framework versions with QAMaintain custom WordPress and Elementor components instead of replacing them with generic pluginsImprove page speed, Core Web Vitals, accessibility, and technical SEO as issues appearSupport Shopify, WordPress, Magento, Next.js, Laravel, and custom application codeMaintain APIs, CRM connections, analytics, payments, and third-party servicesUse preview environments and release checks before changes reach productionWork through a prioritized backlog instead of waiting for problems to become emergencies

Good fit

When ongoing support makes sense.

Maintenance is useful when the website is important enough that waiting for something to break is more expensive than keeping a technical owner involved.

Your WordPress site depends on custom themes, plugins, ACF, or Elementor workYour store changes frequently with campaigns, products, or merchandising updatesYour team has a backlog but no dedicated developer to work through itProduction bugs or integrations need someone who can investigate code, not just settingsYou want releases tested before they reach customersYou need ongoing performance, SEO, accessibility, or analytics improvements

Long-term ownership

Maintenance should leave the system easier to own.

The best support fixes the immediate issue while reducing repeat failures through cleaner components, safer releases, clearer workflows, and documentation where it is useful.

See an ongoing Shopify engineering case study

Have a website backlog or recurring issue?

Talk through the support you need

Delivery standards

Quality is part of the implementation.

Responsive by default

Layouts are checked across mobile, tablet, and desktop rather than treated as a desktop-only handoff.

Accessible interactions

Semantic structure, keyboard use, focus states, and readable contrast are considered during implementation.

Search-ready structure

Crawlable links, metadata, structured information, and performance are built into the page system where relevant.

Maintainable delivery

The goal is a system that can be reviewed, changed, and extended without rebuilding the whole thing each time.

Focused services

Explore by the problem you need to solve.

Start with a website, store, application, integration, search or performance issue, accessibility barrier, conversion problem, or ongoing support need. Each page explains what the work is for before getting into the technology.

01

Websites & platforms

02

Applications

03

Growth & quality

04

Operations & support